Frequently Asked Questions
Do I need to send the whole vehicle?
No. Most services are performed on the electronic module itself. Contact us first if you are unsure what to send.
Can you repair my original module?
In many cases, yes. We diagnose the original module and confirm repair options after testing.
Can you program a replacement module?
Programming and data-transfer services are available for supported modules. Send the part number and vehicle information for confirmation.
How long does repair take?
Turnaround depends on the module, fault, parts availability, testing requirements, and shipping time. Contact us for the current estimate.
What if my module cannot be repaired?
We will explain the diagnostic result and available alternatives when possible.
Is shipping available?
Yes. Mail-in service is available. Review the Shipping Instructions before sending a module.
What is covered by warranty?
See the Warranty page for the current terms and exclusions.